Frequently Asked Questions

Everything you need to know about shopping with House Of Haniya.

How long does shipping take?

Standard domestic orders are processed within 2-3 business days and typically arrive within 5-7 business days. International shipping times vary by destination.

What is your return policy?

We offer a 14-day return policy for unworn items with original tags attached. Please note that customized or sale items are final sale.

How do I find my correct size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as sizing may vary between ethnic and contemporary collections.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. For specific regions, we also offer secure local payment gateways.

Can I modify or cancel my order?

Orders can be modified or cancelled within 12 hours of placement. Once the order has entered the processing stage or has been shipped, changes cannot be made.

Are the colors of the products accurate?

We strive to display our product colors as accurately as possible. However, due to monitor settings and professional lighting, slight variations in shade may occur.